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Investigate. Recover. Protect.

We uncover the truth and recover what matters – delivering trusted investigation and debt recovery services with professionalism and integrity.

Local / International Debt Recovery

Do you have monetary dues from customers anywhere in Sri Lanka or overseas? We specialize in the recovery of outstanding debts, including long-pending and seemingly irrecoverable loans. By employing our services, you remove the hassle and stress of pursuing debtors on your own. Our recovery staff handle both small and large amounts with professionalism, often making doorstep visits to clients when necessary.

Why Choose Us

  • Team of seasoned professionals from diverse backgrounds

  • Practical, solution-based approach guided by legal codes

  • Time-bound methodology for faster results

  • Detailed and systematic case analysis

  • Updated knowledge of the latest rulings and legal provisions

  • Transparent and competitive pricing

Loan Recovery for Banks

Our recovery policy is built around dignity and respect for customers. We strictly follow fair and legal practices to recover dues from borrowers while handling collateral or primary security (such as properties and assets).

Our Procedure

  • Clear and civil communication at all times—written and verbal

  • No undue harassment or use of muscle power

  • Transparent disclosure of dues and recovery details

  • Authority letters provided during collection visits

  • Specially trained recovery agents ensuring sensitivity in communication, privacy, and timing of interactions

Credit Trade & Business Reporting

In addition to debt recovery, we provide detailed credit trade and business reporting services that help businesses reduce risks before entering into financial agreements. By understanding the creditworthiness of potential clients, suppliers, or partners, you can make better-informed business decisions.

What You Gain

  • Access to accurate and verified business credit reports
  • Insight into payment histories and financial track records
  • Risk analysis to minimize potential defaults
  • Better negotiation power with clients and suppliers
  • Enhanced protection against fraudulent activities

Our credit trade and business reporting services complement our debt recovery expertise, ensuring that your organization is equipped to both recover dues effectively and avoid future credit risks.

Private / Business Investigations

At JOHN FORD Credit Management, our team of experienced agents is dedicated to carrying out investigations with precision and confidentiality. Regardless of your industry—manufacturing, retail, pharmaceuticals, insurance, transportation, or services—we deliver professional investigations that help detect losses, identify violations, and provide actionable insights.

All findings are carefully documented to support corrective measures or, when necessary, transfer information to law enforcement.

Our Investigation Services Include:

  • Employee Background Checks
  • Criminal Records Search
  • Advanced People Search
  • Employee Theft Investigation
  • Missing Persons
  • Hidden Assets
  • Liens & Judgments
  • Professional License Search
  • Marriage / Divorce Verification
  • Cheating Spouse Investigation
  • Professional Interrogations
  • Theft & Fraud Investigations
  • Substance Abuse Cases
  • Financial Crimes
  • Workplace Misconduct

Undercover Operations

Sometimes, the only way to uncover the source of a problem within an organization is through undercover operations. Inserting a skilled operative inside a client’s organization requires expertise, discretion, and professionalism.

At JOHN FORD Credit Management, we assess the client’s needs, define the objectives, select the right operative, and manage the undercover investigation with the highest level of care.

All findings are carefully documented to support corrective measures or, when necessary, transfer information to law enforcement.

Why Choose Our Undercover Operations:

  • Tailored approach to meet each client’s objectives

  • Professional operatives trained for sensitive missions

  • Meticulous planning and risk assessment

  • Ongoing monitoring and reporting for actionable results

  • Proven track record in handling delicate, complex investigations

  • Tailored approach to meet each client’s objectives

  • Professional operatives trained for sensitive missions

  • Meticulous planning and risk assessment

  • Ongoing monitoring and reporting for actionable results

  • Proven track record in handling delicate, complex investigations

Transparent. Collaborative. Results-Driven.

To become the best debt collection company in the region who always provide total customer satisfaction

01

Discovery & Strategy

We dive into your business to pin point to clear objectives.

02

Planning

We create tailored strategies that align with your vision.

03

Execution & Implementation

We turn plan into action with agility & precision.

04

Monitoring & Optimization

We measure, refine, and enhance for sustained success.

Securing Your Dues,
Safeguarding Your Growth

Celebrating Excellence

Our awards reflect our commitment to quality, excellence, and the trust our clients place in us.

HSBC Bank
Leading Banks & Corporates Trust John Ford Credit Management (Pvt) Ltd
HSBC Bank
Commercial Bank
HNB Bank
NDB Bank
Cargills Bank
Rak Bank
Dialog
SLT Mobitel
Assetline
DPL
Emirates NBD

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